As many of our customers and business partners are aware, as of May 25, 2018, a new privacy law is in effect in the European Union (EU) and the European Economic Area (EEA) called the General Data Protection Regulation or the GDPR. The GDPR expands privacy rights granted to individuals in the EU and the EEA. The GDPR may apply to some of the activities of HolaDoctor and its affiliates even though we are headquartered in the United States with a presence in Latin America and the Caribbean. HolaDoctor is committed to GDPR compliance across our organization and services, and HolaDoctor has implemented and will continue to implement GDPR compliance efforts.
The GDPR also imposes certain requirements on "data controllers" and "data processors." A "data controller" is the individual or entity that determines the purposes for which and the manner in which personal data is collected, used and processed. HolaDoctor is generally the data controller of the personal information we collect. A "data processor" is a person or entity that processes personal information on behalf of a data controller. Data controllers and data processors are required, among other things, to enter into an agreement with one another to protect the personal information that the data processor obtains from the data controller. We are working with our vendors that process personal data of EU and EEA members on behalf of HolaDoctor to update any such agreements as needed to comply with the GDPR.
While we have been working on updating our privacy program in preparation for the GDPR, we recognize that protecting our customers and business partners’ personal information is an ongoing process. We continue to take steps to enhance data privacy and security for our customers and business partners, and PALIG will continue to review its practices as additional guidance under the GDPR or other applicable regulations is issued.
If you have any questions or comments about HolaDoctor privacy practices and our GDPR compliance efforts, please do not hesitate to contact us. You can contact our Privacy Team at 866-378-2646, [email protected], or via mail at 900 Old Roswell Lakes Parkway, Suite 230, Roswell, GA 30076. If you do not want to make a long-distance phone call, please email us with your contact information and best times to reach you, and we will contact you as soon as it is practical.
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